AVA Care & Case Management
**********************         WE OFFER NO TAX OR LEGAL ADVICE            **********************



                                *Benefits Advocacy
                               *Assigned Claim Processing Coordination
                           *Home Care Fiscal Intermediary Assistance
                                 *Payor Investigation Interface Services
                                   *Case Management Peer Review
                                      *Care Coordination Assistance

Compassion-Support-Diligence-Integrity-Honesty-Courage-Justice-Wisdom-Knowledge 


One Focus One Goal… to effectively evaluate the need for care and assistance.  If the need is there,  AVA gets results.  Specializing in care to the seriously injured our care-giving model is founded on principles of Nursing developed in the age of DRGs and Managed Care.  We have a history of working with many of the largest Insurance Companies in the Nation.  We believe in total transparency and communication with the representative, hospital, employer, insurer, payor and claims adjuster.  Using a collaborative team approach, we believe a team is better than individuals operating in silos of isolation.

In many instances individuals find themselves or a loved one in need of care, yet hopelessly trapped in the maize of paperwork, bureaucracy, and processes, unable to even determined how to access benefits.  Or on the opposite end of the spectrum there may be a healthcare facility burdened with rising health care costs, treating an accident victim,  still unsure of  who will be the ultimate payor of the claim, with discharge looming.  What is one to do in the shadow of this complex and fragmented health care behemoth?  The answer is simple..."Call AVA". 

Founded by Registered Nurses, trained in the Insurance and Health aspects of care delivery, AVA assesses the current dilemma,  outlining all stakeholders, devising a fitting approach, develops a game plan for both economic and health recovery, and immediately goes to work.   True success can never be achieved until all parties receive what they need most.  To that end AVA orchestrates the dance between Insurers, Payors, Providers, Hospitals, Family, Employer, and the Injured Party until optimal success is achieved.  Our encrypted computer-based record-keeping, communication, and documentation system allows our multi-site inter-disciplinary team to collaborate and communicate without the boundaries and limitations typically facing most organizations.  Operating in all three major time zones, our clients often ask... Do you ever close?  Utilizing an on-call system, only seen in healthcare environments, the answer is simple... "when the problem is solved".

AVA provides and trains our Case Managers, Claims Specialists, Field Supervisors, Care Coordinators and  care-givers on methods to motivate and encourage independence and autonomy.  We understand our competitive advantage: most agencies look at the victim of an accident as "a file" and not a person.  We understand if the injured party is only "a file"... and it's put away... everyone loses... the providers of care, the consumer, and the delivery system at large.  So, if you are ready for a client-centered approach to recovery...  Call AVA today.

We are willing to help you determine if there is actually a need for our service.  If there is a need we will develop a plan that is clear, realistic, achievable, with definite timelines, and goals.    And if there is no need, AVA can provide referrals to community and government solutions which may assist in achieving the client goal of recovery.  Call today for a no-obligation consultation, or refer a loved one who may need our help. Click on the referral tab to the left for faster results.   We will come to you. 

Contact Us.  We accept all inquiries.
 
Local Ph: 586-566-7343               1-877-3300-AVA
Local Fax: 586-758-7801

By Mail Inquiry: 
 
PO Box 183667 Shelby Twp., MI 48318 


We are conveniently located in Macomb County:

37060 Garfield Rd Ste. C-1 Clinton Township, MI 48036

To ensure the attention that you deserve,  please phone
in advance to schedule an appointment.  We welcome the
opportunity to serve you.


Click the Map Below for a Larger Street View

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COMMUNITY OUTREACH: AVA MAKES A DIFFERENCE


We host and participate in community-based driver awareness programs throughout Metropolitan Detroit focused on educating the general public on the consequences of distracted-driving, fatigued-driving, and driving under the influence of drugs or alcohol.  We use a captivating, thought-provoking power point presentation style with vivid pictorial examples of real life examples of injuries/tragedies resulting from motor vehicle accidents.  Upon receiving a faxed request we will send speakers to your event at no cost.


We are also a leading Advocate for  Fiscal Employer Agents in Metropolitan Detroit specializing in working with self determined/self-directed populations and programs. We take great pride in our ability to listen to our clients and use what we have learned through our diverse experience to shape how we can best meet the client's needs.